Monarch Water
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Richard, an exemplary and skilled professional
Richard is a very pleasant guy who is a great advert for your company. He arrived slightly before the time of his appointment. He explained what he was about to do to examine our softener, and what the results of his findings could be. He then explained our options and the pluses and risks involved. We agreed that a new softener was required. He installed it, and offered to take our old one away, but I said that I would dispose of it. He carried it from our loft to our garage and packaged it neatly into the packaging from the new unit. It was not until he left that I realised how heavy the unit was, but he carried and installed the new one into the loft and removed the old one down from the loft into the garage. A first class young man