GymFit
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Communication was abysmal
Communication was abysmal. When I ordered the part I was told there was a 2 week delivery time. Over 4 weeks later I had to send an email enquiring when I will get the part. I was told that they emailed me a few days previously...which they did not...to say that it would be with them any day. I replied to that email and never got an answer. It was another 4.5 weeks before I got the part; so almost 9 weeks to receive a part that they told me would take 2 weeks. Given the times that we are experience I can understand why there might be delays but being able to provide reasonable and proactive communicate is completely within their control.