Bill Engeman

Bill Engeman

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1 out of 5 stars
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Reviews by Bill Engeman

HA

Hawaiian Airlines

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1 out of 5 stars

I refuse to be a victim of these predators

I booked flights for my wife and I on March 17 2022, with Hawaiian Airlines to fly on August 7th 2022 from Honolulu to Maui. Then in early April Sun Country discontinued their service to Honolulu. I had to make other arrangements and our new flights are direct to Maui. Since we are 4 months until we fly I asked for a refund of the $396.40 They said they could only give me vouchers. I said my wife and I are coming to Hawaii for our 40th anniversary and I doubted I would ever be able to use the flight credits. I have written to them twice using their online request system and no one has contacted me back and when I called they said do you have the number from the request. I went back in and the request does not give a number. The customer service/care is non existent. There needs to be legislation to reign these ruthless companies in from their predatory scamming of consumers money.