Mr. Rooter Plumbing
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Mr. Rooter's Mess
Chris Carr was efficient as far as testing my water for hardness, and finding things he could improve on plumbing-wise. He is a vivacious salesperson. However, I am not happy with him removing the main shutoff to my house- the only access I had - without telling me in advance. He left for about 45 minutes, leaving the water off, and removed my water softener I paid over $500 for, and at the same time decided himself to remove the shutoff valve, which was not very old. He said it "wasn't really working anyway, letting a trickle through". Why wasn't I consulted on something I was paying for, on MY HOUSE? I am the owner of the house. In addition, Chris left a big mess at the end of my driveway. He left the water softener on the moving truck, and it tipped over, spilling salt at the end of my driveway. A pile of salt that melted halfway down the street across from my house, and it's still there 3 days later. I am having an open house this weekend to sell it, with salt on the driveway and ditch. Something is wrong with how this was done.