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customer

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3.0
3 out of 5 stars
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SN

Snap Rentals

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3 out of 5 stars

Key fob battery was not checked

The rental car itself was fine. But the staff didn't check the key fob battery before handing it to us. Our key fob battery died on the last day and caused us a big inconvenience (walking in the rain seeking a gas station for battery replacement, keeping the door open in the cold wind with young kids inside since the alarm won't stop if we closed the door). We ended up calling a locksmith who fixed our emergency issue