Easy Delivery
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COLD FOOD & THEY LIED TO US
COLD FOOD & THEY LIED TO US We ordered food, after over 1 hour, we called costumer service and they said the driver went missing, customer service said they would prepared another order, driver showed very late, I asked him if this was the second fresh order, yes said yes and that the other driver lost his phone, drive quicky run off, and when we opened the order we found everything was cold. Called the restaurant and they said that they did not prepare another order and what we got was the first order that was ready at 17:40 and got delivered at 19:00 pm. Costumer service did not follow up on our phonecall to have the order re-made, driver lied to us saying it was a different order and saying it was another drive that had the order when it was actually him all along. Food was cold and not assembled for some reason. This is irresponsible and not acceptable for a company to lie to the customers like this and deliver the product in such a state. I wish full refund and compensation for the trouble this has caused, this ruined our night as we had to go out to eat because no one could eat cold food which we paid full price for it. Unbelievable