Caesars Entertainment
View company profile →
DO NOT RESERVE VERSAILLES TOWER!
First off, we stayed in the new Versailles Tower, which is NOT at the Paris hotel, but is located way in the back of the Horseshoe Hotel and Casino. I mean, the elevators are about a mile from the self-parking garage. Valet is $40 plus tips, so we hiked our luggage not knowing the situation at all. The room was nice (King Pool View) but we had many issues. The bed sheets were the worst, so harsh/rough. The pillows made crinkling sounds like they were wrapped in plastic. The stand up shower had no place to put anything except the floor. So that was super inconvenient. No tub. One day housekeeping left all lotions and nothing else. We didn't bring shampoo/conditioner, so that was a pain. The WORST ISSUE every traveler should know is that at 7am every morning, there was banging/construction going on--sounded like it was from upstairs. Complained/called manager, was transferred four times. Never talked to manager. Never was contacted back. We checked out early, tired and disgusted with the entire trip. I looked at my credit card, and to top it all off, Caesars has charged me TWICE for the reservation. OMG!