Singapore Airlines
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Phone battery died while on hold
As of this afternoon, I was put on hold during the 6th call for 40 minutes until my landline phone battery died! Had to call back again to inform SIA to call me back once their accounts department is able to tell me exactly what’s going on and when I can expect repayment. This time SIA could not find my payment!!! What is happening?!?!? Needless to say, I still haven’t received any repayment.