Economy Energy
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For all those EE customers Current and past
The last two reviews are obviously from those crooks at ECONOMY ENERGY taking the Micky of those of us who are unfortunately having to pay the price for their incompetence. Who in their right mind would give them 5 Stars, a big joke. For all those EE customers Current and past. I left EE in October 2018 with a credit balance owing of £232.00, I spoke directly to OFGEM yesterday and also the energy department in Citizens Advice who are fully briefed, any existing client have no concerns as within the next few days/ week a new established energy supplier will take over EE’s liability and back book as this is governed by OFGEM’s consumer GOVERNMENT backed guarantee. As for customers who have left and are still owed money again their money is safe and will be refunded by the new appointed provider as the whole energy industry pay a levy into a fund that is then called upon when situations like EE raise their ugly head. So the message is sit tight and you will be contacted shortly or when it is announced on OFGEM’s website the new provider then contact them directly. As for the latter thread about their staff which seems to be written by one of them, if you are not comfortable with a companies practices, you should have stood up and be counted or at least blown the whistle. I stand by doing the right thing and my morals are that I would never do anything to anyone else that I would not expect to be done to myself. Hope all this makes sense and the earlier part of this review is helpful for those still left distressed and confused.