Minster Law
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DO NOT USE THIS COMPANY. THEY ARE BEYOND INCOMPETENT.
This is the 2nd review I'm writing about this appalling business and I will continue to complete reviews every 6 months until they actually resolve my case. At this point, I wouldnt be at all surprised if I'll still be doing reviews in 5 years time. They asked for my reference after the first review and nobody got in touch to address the issue, although I had a blank email from Katherine Sharkey a couple of weeks ago, which was about as informative as the emails from Minster that have some text are, so thanks for that. My very straight forward claim has been ongoing for almost 18 months now. It's been sat with the paralegal team 'drafting the paperwork' for 5 months. There is no real justification for this other than the team are dealing with cases in date order. No timescales as to how long this backlog is or which date they are currently on. Minster, when you respond to this review, please provide details of your Executive Director as I'd like to provide them with the timeline of your absolute incompetence. See how acceptable they think the service is. For your own sanity, if you are thinking of using this company, don't! How a company that deal in law can behave this way is just beyond me.