Tide
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Spent 7 hours on the online chat to…
Spent 7 hours on the online chat to trying to sort an issue out. My client tried to pay via Natwest Credit Card 3 times and each time Tide couldn't' collect money so the pinged back to the customer. Tide's response after 7 hours was ask the customer to pay with another card or transfer you the money. I regret opening an account with these clowns when I started my business. I would advise anyone else to bank with an actual high street bank who can handle basic business transactions. If they spent more time actually behaving like a bank rather than trying to sell a load of bad add-ons daily, they'd likely be more competent. I'm disgusted at Tide's customer service, it is an absolute joke. Absolute set of clowns.