ASHLEE

Apr 13, 2021

OBYSMAL

I am so glad i am not the only tenant who thinks LivDifferent is beyond a shambles. Lived here 8 months. Did not once get told who our point of call was for any issues. Light under the unit in the kitchen never got replaced when mentioned in the inventory. There was a poorly filled whole near the main living room window which never got rectified. The laminate flooring had gaps in (botch job) the flooring didn't fit. Cracks in all 3 freezer draws. Our post was constantly being stolen from the communal post-box (No CCTV in a building that professional?) Our boiler was leaking for 2 weeks, making our clothes damp (as thats where the washer/dryer was (which also made a mess of the wall it was leaning on) .... Having said this, now we have moved out due to the terrible experience we had, they are taking £600 off our depost for 1.Having to remove a bottle of bleach from our bathroom (proof i had cleaned the property spotless) 2. A Kitchen hob light which was out i dont think that costs £90 for a new bulb for a switch on the hob? 3. A wall which was poorly painted apparently, due to not being the same colour (DUE TO BOILER LEAKING) I must add. DO NOT under any circumstances rent from these cowboys! Will do anything to keep money in the middle of a pandemic. Disgusting! ******** UPDATE ****** They have now responded to my review, 5 months later, to say they can not find me on the records. SHEERIN. Is the surname. Ask Julie in the Monton office if you still can’t find my details. Coincidentally it won’t allow me to reply to your response. *** UPDATED AGAIN 23rd SEP AFTER ORIGINAL REVIEW WAS MADE MAY 2021 *** Thank you for your late response. You can not contradict the agreement. You delayed us moving in, in the first place to allow time to ‘clean’. Please check my inventory I put forward the day I moved in stating the poorly filled in hole in the living room, the light out underneath the cupboard in the kitchen and the cowboy job of flooring. The boiler leaking leaving dampness on the wall where all clothes were kept. Our post being stolen on 2 occasions, when the police asked us to see cctv footage of the premises, shock, liv different doesn’t provide one camera on the whole perimeter, the perimeter being 3 blocks of apartments. Shocking. Communal bins not being emptied for WEEKS on end causing the most horrific smell and an eyesore to say the least and the housing residents at the back using our bins instead of their own causing ours to over fill. If you had CCTV you would be aware of this. Parking? That you pay for in your tenancy agreement? HA! Fat chance of that. It’s a free for all. An email to state management has changed? Please inform me when that was sent I’d be interested in reading because the company hasn’t got a “management” personnel to their name. In regards to the deposit, I’m not sure if you are aware of the chain process that takes place, but when you move out of a premises, more likely than not, you have another premises already set up waiting for their deposit also, allowing you to move in. I did dispute the initial moving out offer as it was docketed £300. After disputing, it went down a FURTHER £300, meaning I lost £600 off my deposit for what? In the middle of a pandemic and my next property already in line awaiting a deposit, I took what was offered. Wouldn’t anyone? Last but not least, looking at the most recent reviews, I had a lucky escape! HA! Putting rent up £50 a month for a 2 bed apartment from a company that lacks such basic management. My advise to ANYONE who is looking at renting from these incompetent cowboys, DONT. Go private. I got a 3 bed semi detached with a front and back garden and my own drive for what seems a fraction of what these charge. Anything wrong with the property? The landlord sorts there and then themselves. 🙂🙂🙂🙂🙂🙂