US Mobile
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I find it strange that US Mobile has…
I find it strange that US Mobile has great reviews! They wasted my time and money. I had problems trying to move landline and phone number from Xfinity to US mobile. Tried the online chat and never could get it across to the person on the chat form that I needed more than a basic reply, nothing was happening on US Mobile's end. Called and waited 30 minutes before getting someone live to talk with. I feel that person pretended they had found and fixed the problem even though I told them twice that I was logged in and looking at my account and nothing had changed. I was told it all was fine on their screen view of my account. Now five days latter my phone is still on Xfinity and nothing has changed except I was charged a month for phone service I never recieved. The final blow is trying to turn off auto pay and delete my credit card from US Mobile, if its possible I could not find a way. I will contact Visa if US Mobile tries to charge a second month and report it as fraud.