Power Home Remodeling
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Extremely aggressive sales tactics left a bad feeling
I can't speak for their installation or products because it never went that far. My issue is with their VERY aggressive sales tactics. Last week, guy #1 came to the door and told me some of my neighbors were getting estimates on their windows (which proved to be a lie) and would I be interested? I am looking at installing new windows at some point in the future, so I spoke with him for a few minutes. He asked how old the house was, etc. All of this stuff is public, so I answered. He said he'd leave me with information (he never did). Then he wanted my phone number. I said absolutely not. He explained it was just a one-time call to schedule the estimate. Again, I said no. He shrugged and said goodbye. I thought that was the end of it, but five minutes later, team two came along. This team asked me the same questions. I kept telling them that one of their colleagues had already been by, and the man said "yeah, we talked with him about you." That waved a huge red flag. I realized this was a tag team situation, and team #2 was the big gun. I then told him no phone number. He reiterated it would be a one-time call. He then asked me when if I ever bought a car, didn't I provide my Social Securty number? I told him no, because it was none of his damned business if I did or didn't. He asked me another few questions along that same vein, and I decided I had enough. I told him that no number means no number, thanked him and his partner for stopping by and went back inside. I did research on this company and saw from many reviews that I wasn't the only "beneficiary" of this sales tactic. I'm sure once the "estimate" had been prepared, I would have had a fight on my hands to tell the company no. I'm glad I didn't provide my phone number and get that estimate. Moral of the story is you see someone in your neighbood with a "Power" logo on their shirt, by all means talk to them if you want. But be careful. These folks seem to be trained in the "wear down the prospect" school of sales tactics. It's unfortunate because many people on this site seem genuinely happy with the work. But this is one prospect who will NEVER become a Power Home Remodeling client.