Keys Please Holiday Homes Rental
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Keep as far away as possible. Very unprofessional. Needs a lot of working doing on the property. It's a dump.
Firstly I would highly recommend staying away from this property/Company. The company who own this property does not seem to be professional at all, it is very difficult to contact them. The will never respond to emails unless they want money from you. They never answer there calls, they would rather text through WhatsApp. The list could go on with the amount of problems this property had. Here is just some of the problems we had, - There was blood on the bed sheet, not sure if they have been changed. - There was pubic hairs on the bath. - When we arrived we asked for bottled water but got that late on arrival as we had to sterilise bottles and make baby milk, we did inform them before hand and they did say yes it will be provided. - Shower drain don’t take the water down very quickly, seems to be blocked. - Feathers coming out of the pillow not safe environment for an infant. - Balcony chair arm rest is broken. - Bath accessories are chipped, Looks so much better In photo than reality. - Apartment is not upto standard. - Also apartment gets cleaned every 4 days that’s appalling especially with an infant as it’s meant to be a service apartment. - The water takes 10-15minutes to warm up. - You could leave extra towels and bedding especially for a 7 day stop. - In master bedroom the curtain rail is hanging down. - There is marks all over the wall in both bedrooms. - There's random nails in wall. - Cracks in all walls. - Damp on bathroom ceilings. - The windows look like they have never been cleaned and the balcony looked the same. You can see where all the dirt is. - Above the cupboards in the kitchen it's full of dust. You can see all the dust on the wall. - There was 1 roll of toilet paper for a 7 day stop between 4 Guests. - On check in the Man who met us he said he will provide a cot free of charge. That never showed up. On Check out no one was there to meet us to collect the keys so we had to leave and just left the keys in the apartment. Highly unprofessional company. Keep as far away as possible.