tanu

tanu

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1 out of 5 stars
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Reviews by tanu

LY

Lyca Mobile UK

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1 out of 5 stars

ROAMING DOES NOT WORK, POOR CUSTOMER SERVICE

ROAMING DOES NOT WORK CUSTOMER SERVICE IS POOR NO ONE REPLIES TO ANY EMAIL Multiple emails sent on 7th, 8th, 9th and 14th april to cs at lycamobile dot co .uk and complaints at lycamobile. dot co dot uk but not a single reply Before leaving for the international trip I had topped up ALL IN ONE PLUS 15 which is Supposed to give 80 GB of data and also had the NATIONAL PLUS UK running but for some reason it just did not work while overseas. Had roaming enabled. But this is not about data, even OTPs did not come. This has happenned many times before also in Spain, in Europe and other countries. I mean its ok if if it does not work, but CUSTOMER SERVICE is so poor, no one replies to any email and not even acknowledges the email been with LYCA for 10 years and STILL THIS SERVICE. AVOID THIS COMPANY