Planet Fitness
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Misconduct by Clearwater Gym Manager
I’ve been a loyal member of this gym for over three years, attending five times a week and always appreciating the staff and facilities—until now. On August 1st, 2025, at around 11 a.m., I had a deeply disappointing encounter with a manager named Courtney at the Clearwater location (1885 N Highland Ave). Earlier that morning, Courtney himself checked me in. About an hour later, I let both him and another employee, Calvin, know I was stepping outside briefly to grab my phone charger from my car. Calvin acknowledged me, and I returned in under a minute. When I came back in, Courtney abruptly shouted “Hey you, you need to sign in” in a loud and condescending tone. I explained I’d already signed in earlier, and my phone had died—hence the quick trip outside. As I began to provide my last name for confirmation, Courtney suddenly told me to leave and said I was “done for today.” Calvin tried to intervene and explain the situation, confirming I was signed in and had only stepped out briefly. Despite that, Courtney doubled down and told me he "didn't care," even threatening to call the police if I didn’t leave immediately. I left feeling shocked, embarrassed, and deeply uncomfortable. This kind of aggressive behavior is absolutely unacceptable—especially from someone in a leadership position. Sadly, this isn’t the first time Courtney has created an unwelcoming atmosphere at this gym. I hope the management team takes this seriously and ensures proper customer service training is provided, because no member should be made to feel like this.