ID
IDrive Online Backup
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support for billing issue useless
My account was canceled due to expired credit card. When I updated my card they billed me but did not reactivate my account. I tried support but the billing support is only available 12 hours. When they are working they are too busy to answer. Otherwise I just have to leave a message. Chat support and phone tech support could not help me because they said it was a billing issue. I have been waiting for them to resolve the issue with no results. Customer support for billing issues is basically non existent.