Schumacher Cargo Logistics
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Schumacher drops the ball to gain a contract
Schumacher told me that it would take between two and four months for my household goods to arrive in Spain so, knowing that I would not be moving to Spain for two months, and upon the recommendation of the Schumacher agent, I went ahead with the shipment (he was aware that I would not be in country for two months). The shipment arrived in three weeks, causing a myriad of problems because I had not yet been able to get the required documentation, which could only be done in person. I ended up having to fly to Spain just to obtain those documents (I was unable to actually move at that time), then I got hit with a 1,150 euro customs/late fee, then Schumacher's affiliate in Spain, AGS-Global Solutions, charged me 632 euros to store my 1/3 of a container for one month. Schumacher made weak excuses about container availabilities, but the bottom line is that my shipment did not arrive anywhere near within the window of time they gave me. Schumacher offered me 15 days of free storage in Spain, which AGS did not honor, and took no further responsibility, not even to help offset the customs fees. I do NOT recommend this company.