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H10 Costa Adeje Palace in Tenerife is…
H10 Costa Adeje Palace in Tenerife is not a 4* hotel as advertised. It's Prestige Membership allows it a 4* rating but its facilities and especially the meals are definitely 3* set in a canteen style restaurant with no logical order to the placement of dishes. The rooms are clean but the pillows have seen better days, so if you have a neck problem bring your own pillow. I daren't look under the covers. You have to pay for everything which should be included at a 4* hotel eg a safe deposit box, a kettle with tea and coffee making facilities but these are extra's. The bar staff are extremely slow. It's quicker to nip across the road and get a drink at the local bars than wait to be served at the hotel bar. A cashless hotel. Payments are either made by credit card or put on your room bill. Most of the time we ate out because the food was so poor. There are some excellent restaurants surrounding the hotel. Also the hotel does not cater for those with special dietary needs. You just have to pick your way through the food, although a selection of milks are available in the morning. The staff need to smile more. They don't look happy, probably because there aren't enough of them. Would I stay there again. No.