Kooth Digital Health
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Disappointed yet again
I never seemed to get anywhere with the chat queues as the wait times were huge, I added a comment in my journal which caught attention of one of the staff, they were lovely and message me saying the could see how important and necessary support was and instead of the chat queue they were going to ensure somebody reached out to me to discuss what I meant by my comment further (which they suggested not me) , this is not the first bad experience with Kooth but I thought I’d try and long story short it’s been a week and still no message of anybody extremely disappointing yet again. I get there busy and there is so many people to get through but this is extremely disappointing. I have now been fully put off using the site.