Donna Churms

Donna Churms

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Donna Churms

CA

CAMPING-CAR PARK

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1 out of 5 stars

No response to contact

No response to contacting them. The first time I attempted to use this site I topped up my account with Eur 25 to spend the night at a site and was charged Eur 30 with tax. I was sent an access card code to my phone so that I could have my access card issued by the machine at the same site, but the machine at the entrance had no function to do this. On my return to the UK I emailed them explaining the situation and asked for the card to either be sent to my home address, or my payment to be refunded. They replied asking me to contact them via their 'Contact form' on their website as they could only respond to messages sent in this format. I have sent via the contact form 3 times since 18th September but have had no reply from them.