The One Broadband
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No Internet. Again
Working from home and Internet went off at 1pm. 1.15pm I received an email from theonebroadband informing me that one of their experts had updated my router, trouble is since then I lost my connection. Its now 9pm and nothing, not even responding to my service tickets. So not only did I miss several meetings and teams calls, these had sent me instructions how to factory reset my router, and now it's on for 5 to 10 minutes and then goes off never to reconnect. Why do they keep finding the need to update settings which previously never needed touching by octaplus. So poor service. Can't wait to leave.