Travel Trolley
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Awful company. Awful customer service
Awful company Awful customer service. Had a flight change by the airline. This was communicated to travel Trolley by the airline. Travel Trolley didn't inform me. They agreed to refund the return flight. It's now been over 6 months with Travel Trolley now repeating the same automated response to every email. Never book via this company Update 09.02.25 Travel Trolley have responded noting that the refund has been issued which is true. However it would seem that the urgency to do this very conveniently coincided with my review on trust pilot. Prior to this there would be periods of 6-8 weeks without any communication what so ever. This has been going on since early JULY 2024. 7 months! I would still urge anyone never to book via Travel Trolley.