Li

Mar 23, 2026

Taupō Store Unwelcoming

Visited the Taupō store and was not impressed with the level of Customer Service. On arrival I noticed around 4 staff at the till standing around talking, not one greeted me as I walked in the shop. While I was shopping around not 1 asked how I was getting on or if I needed any help with anything. Lastly as I approached the front till I saw one till had a guy standing there, I asked him if he was serving as he didn’t bother to greet me so I wasn’t sure whether he was busy. He didn’t bother talking only when he needed to tell me my total. While he was scanning my items I thought I’d be nice and take the pieces of the clothing off the clothes hooks for him, and when he was finished he then pushed the big pile of items I brought back to me, not folded, it was a mess. Then as I walk out the beeper goes off. So I stop and turn around to a lad standing there, he smirks at me like he thought it was funny, but at that stage I felt a sense of embarrassment and humiliation, I was not impressed and felt very unwelcomed by the presence given, it actually made me feel abit upset and looked down on