Vessi Footwear
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*UPDATE* 7 minute survey to contact them
Tried to order shoes using my wife's referral code but got an message on site saying i was trying to self referr. Thats fine. Technical issue. I'm sure customer service can help me out. Nope. Tried online chat and the bot wasbt able to help me. Tried the 'contact us' link from the site and got prompted to fill in a survey THAT WAS ESTIMATED TO TAKE 7 MINUTES TO COMPLETE!!???? No thanks. It shouldnt be this difficult to buy shoes online. UPDATE**** I tried using the link on another device and it worked! Fantastic news for me, right? Nope. Turns out the referral code only works on regularly priced product. I had sale products in my cart. I put in the code and was about to check out when i noticed the total was unexpectedly high. Upon closer examination, i saw the sale prices were reverted to the regular price so the total was higher with the code than the sale prices. Not a good customer experience at all.