Travis Perkins
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Unhappy customer
What an awful company, we ordered insulated Lintels over 2 weeks ago from the Burgh Heath Branch. Initially we were informed that it would take up to 10 days. There has been no communication apart from our chasing the branch to keep us informed. This time of 10 days has now been exceeded and we keep calling them to get feedback on when they will arrive. They are not interested to help and say they haven't been delivered yet with no offer of a solution or what action will be taken. No one in the branch is proactive in chasing or sorting this out for us. This is going to have a knock on effect to our project as we can't start building the roof, can't get the windows ordered, holding up the brickies from completion, and I'm paying for guys onsite. there are other trades booked, but can't continue without the Lintels ordered from Travis. We have spent a lot of money on materials from Travis and are about to place an extremely large order for insulation so I'm considering to use another supplier.