Failed delivery without warning
Order for large timber boards placed online on June 14th and opted for local delivery yesterday, Tuesday 17th. This was to be from our local branch, NORTH WALSHAM, less than 1 mile away. On the booked day no delivery and no communication to explain why. Phoning the branch this morning we are told "trouble with lorry" and cannot advise when delivery might be possible! Totally usefuless ! Project had to be postponed and we will in future be looking to WICKES or B&Q for DIY building supplies. Though local to us Travis Perkins, North Walsham were totally useless. Just a phone call would have saved much of this hassle. Avoid this branch and possibly all Travis Perkins branches.