Lynne

Lynne

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Lynne

EC

Economy Energy

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1 out of 5 stars

This company owes me £565.52 since 4th July 2018!!!!!

I left this company because even though I was paying every month by DD they took nearly £900 as an extra payment out of my account for no reason. I was in credit according to my readings. I telephoned them and asked for it back. It could have been my mortgage money. They refused and said I would have to wait despite being well in credit!!!. I changed companies that day! I also stopped the DD's going out of my account. They still owe me £565.52. I have telephoned numerous times and emailed customer complaints. I get no joy other than yet again today being told that they have a backlog of reimbursements to get process and I will get it eventually. I did DD and they basically robbed my account. They also owe me compensation I think.