The One Broadband
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Customer Service ZERO - AVOID
I was with Octoplus which was taken over by The One Broadband. Payments went up Service went down, tried to contact them and call them (waste of time) Asked them to call me, left messages, they emailed me to say Contract Terminated without 1 single call to anyone. They Avoided answering questions by email. Disgusting Customer Services If it would allow it would be ZERO Almost as if AI was running Customer Services or accounts with NO IDEA how to respond or communicate with humans. Picks up on Keywords I presume. TERRIBLE DO NOT USE