FI
First Tech Federal Credit Union
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Michael C. was THE BEST!
First, I did NOT have to go through 30 robot interfaces to speak to a human. Michael C. answered promptly and was incredible today when I called in for help. He helped me figure out why my accounts weren't linked, linked them, and also helped me reach out to management about reversing some charges. He was friendly, smart, efficient, patient and made First Tech look amazing. I was considering switching banks due to a move, but after the service I got today, I'll be staying. Also Michael C. deserves a raise! :)