MD

Apr 21, 2025

First trip with Travel Department

This was the first time we travelled with the Travel Department. We were in Northern Italy at NW Lake Garda. Firstly, booking was easy and took very little time. Communication about check in, safety tips all arrived in good time...all we had to do was to get on the plane. We were met by the travel guide who travelled with us all week and who had designed a great travel itinerary...busy days followed by less busy days, so well balanced. Our guide Annalise was superb, shared a great depth of knowledge across a range of areas every day and provided great advice and local tips re food, drinks, snacks and places to visit in our own time. She ensured that those with restricted mobility were not left behind. We visited so many beautiful places...Venice, Verona, Canale, S.Alps and Limone. Our transport was very comfortable, clean and spacious with great drivers on those twisty narrow roads. Our group comprised of 18 travellers who were all happy to chat, to dine with and spend time together when it suited. We stayed in Hotel Alexander in Limone sul Garda. Excellent food, accommodation, customer service and the staff were so customer focused. If I was to suggest an area to consider it would be that the use of Venice airport makes transfers very long. A nearer airport would be good in that regard. We will certainly be returning to Travel Department for future trips. Utterly hassle free, very good value and it has left us with memories of a great week in Northern Italy