Extremely distasteful experience.
UPDATE 7/1/24 - still no response. Open Colleges seems to reply to negative reviews like this to appear responsive and caring to the public but once you take the conversation private as they request, they never reply again. UPDATE 22/8/23 - as you can see below, Open Colleges replied to my review, seemingly to attempt to work toward a resolution. I can confirm that since I replied and provided the information they requested, they have not since been back in contact with me. Seems like their response is a ruse to try look like they care. I enrolled in Open Colleges as I live alone in a city across the country from the rest of my family and friends. I assumed, fairly reasonably, that because the course is advertised as fully online, I'd be able to complete the course alone. WRONG. There were 12 units in my course and every single one required a 10-15 minute role play with 2 other participants for the trainer to sign me off. Again, I reiterate; I enrolled because the course was advertised for students to study online and at their own pace within the maximum time frame. I live 3400km from friends & family, how am I supposed to conduct 12 role plays with not just one, but TWO other participants for each unit? What is the point of advertising a course like that if it's not actually entirely independent. I paid the course up front, so I ended up losing over $7000 because they refused to transition me to a different course that didn't require role plays and said I'd passed the census date, so couldn't refund me anything either. It was a 'too bad, so sad' situation they left me in. Very distasteful.