Irwin Mitchell
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An agent called me today from Irwin…
An agent called me today from Irwin Mitchell, was really rude, abrasive and rough. He insisted on saying over and over again they are regulated by the SRA. He insisted on taking all my details and asking me over and over again about the situation and theh saying unfortunately we cannot help you really arrogantly. Three other solicitors have already said they would take this case on. He showed no consideration that I have MS and that he was causing me stress. Appalling company and this is not the first time I have had appalling customer service from them. Irwin Mitchell have asked who the man was. He did not give his name and when I rang back to make a complaint a woman took down my details and said someone would call me back and no one has called me back. I cannot give the name of the man who did not give me his name and you as a firm will not address my complaint.