Princess Cruises
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Princess Cruises Lost Proprerty
We had a wonderful 14 night Norway and Icelandcruise on Sky Princess ending 13th July. When we got ashore we realised we'd left several items in the cabin - Sunglasses, Mini Tripod, Selfie Stick etc. We first tried contacting a member of the entertainment staff that we knew to try and retrieve them but they were told we had to contact Princess directly and they passed on to us contact details given by the onboard Guest Services desk. The email address given was not recognised and the phone number given did not exist. We then looked up a contact number for Princess and the helpful person then gave us a "correct" number for lost property. We called that number and again that number did not exist. We then found a lost property link for Princess and painstakingly completed their online claim form giving details of exactly where the items were left in the cabin and uploaded photos of all items. To this day we have never had any response and meanwhile the ship (Sky Princess) has been back and forth to Norway many times. I hope Princess Cruises read this and contact me