Parsley Health
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Sketchy Billing
I entered my information to set up an account in February 2024 and was considering signing up for their services. As far as I could tell, I never agreed to pay anything and did not enter a credit card. After looking at Parsley Health and a couple of other options, I went with Allara Health and never thought about Parsley again. Fast forward to late August 2024 when I get a call from one of Parsley's sales reps about signing up. After talking to her I thought it might be the right fit and made an appointment with a doctor for the end of October. On October 1, I received a bill for $700, seven months of $100 charges! Not once in those seven months did I get a bill, a notification, anything! When I messaged them, they basically said "too bad" and that I should "contact my insurance." I would have shut down my account in March had I realized I was being charged every month. Between the poor billing experience and the abysmal customer service, I am canceling my service immediately and have filed a complaint with the BBB.