Conveyancing Direct Property Lawyers
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Absolutely appalled.
Absolutely appalled. Solicitors leaving half way through their caseload with no update and contact with the customer (Buyer). Caseload assigned to Gemma - worse ever. She is unreliable, full of attitude, and thinks she is right lastly she shows no concern for the very people paying her wage. This is something that they forget. The company is both unresponsive and uncaring. 5 months upto now trying to sign off on transfer of deposit. Our mortgage expires soon and still nowhere near getting the keys. They should be ashamed of themselves. I am now writing to their head office and trading standards. I suggest you all do this becuase they will keep doing this crap until someone pulls them up on it. Keep and log all evidence of incompetency like I have. Send it to independent standards agency. This company has no respect, or professionalism. I am also looking into my rights to refuse paying them. At the end of the day it's a transaction between customer and solicitor. Gemma and the company she represents has failed on this transaction.