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Lisa Ryan

Lisa Ryan

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Lisa Ryan

Southwest Airlines logo

Southwest Airlines

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1 out of 5 stars
Jul 11, 2019

Do NOT fly child

We have an 11 year old in DC for camp, camp ends and kids fly home Friday. Southwest WILL NOT reroute his flight without an additional $200. Mandatory evacuations are starting, I10 is going to be a cluster of cars, the streets are flooded, water is coming into homes and cars. This is not an adult who is capable of hanging out in the airport to wait out the storm, or head to a hotel- this is an 11 year old child who is away from home and will have NO adult supervision. Why a waiver for an unaccompanied minor does not exist blows my mind. Policies need to be adjusted. I will not fly Southwest again- y’all do not put your children on Southwest. PS: we ask for a supervisor on was hung up on. Sad.