Interdiscount - Division der Coop Genossenschaft
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Avoid disappointments like mine and stay away from interdiscount.ch
Bottom line: Avoid disappointments like mine and stay away from interdiscount.ch If there was such thing as a driver license for operating an internet shop, this should be taken away from Interdiscount, and here is why: • I ordered a PC on Black Friday 2024 for which I was charged immediately. • At ordering time, it was listed as available for shipment. • As I received the order confirmation, it was now scheduled to be delivered two months later. • As the two month were up, I was informed about another two weeks delay in delivering. • After another 5 weeks (yes 3 weeks later than I should have had my PC) I was informed about an additional 4 weeks delay. • While having waited for 4 months for something I already paid for, I went on their website and found that if I would order now they promised delivery within 2 business days, but at a price 2.25 times higher. Luring more people to deposit their money with them, but without interest. • Two more weeks of delays and bad excuses has now passed, and it’s not even possible to cancel the order they can’t fulfill to get my money back In all of this, you can’t complain about the service you get from support function, because there isn’t any! The response from Interdiscount is proven to be of no benefit for me as I'm still missing my money taken 4 months ago, and they don't respond to my emails! 3 weeks after the latest response from internetdiscount.ch I just went to check my order status of the item in question and to my astonishment I found that it was still in the status of being ordered. Despite the fact that I was lured into ordering something that was in stock, and then it was not, I also understand that once ordered this is a commitment on my behalf, according to interdiscount.ch. To reiterate my message, shop somewhere else, even at a higher price, to save yourselves from the stress that I had to go through.