Empire Delivery
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Excellent communication, great care taken too
I had a cabinet delivered by Empire Delivery and the communication from the company was excellent. I received an initial message to offer me a delivery date which I could accept or change, I accepted and then the day before delivery I got a time slot with the promise of a call 20 mins before arrival. On the delivery morning I received a text from the delivery crew confirming the time but also stating I could text them back if I had any queries. I found this a really welcome option and though I didn't need to make contact, it was good knowing that I could. 20 mins prior to the arrival the delivery crew telephoned to let me know of their exact time, which was just when expected. On arrival the delivery guys were professional, friendly and very helpful, bringing the cabinet into the house and placing it where I wanted it. I had never heard of Empire Delivery prior to this experience but I would be really happy if they were to deliver to me again. Happy to recommend!