Imagine Estate Agent
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Not a happy customer
When we first started using this company to rent our property, they were quite good. But six years on and the quality of work declined dramatically. We had a difficult time communicating with them at time. They hardly ever call you back if leave a message and request a call back. Some agents are rude. I was happy with the account department and over the years they were helpful and prompt. The letting team are impatient and a big let down. Just in a hurry to rent it to the first person comes along. They used to show the place to people individually but now a days they arrange a viewing day and bring a few people. To me this doesn’t give the agent enough time with each viewer to explain or know them a little. Basically the landlord doesn’t matter anymore. Apart from one person, the rest of the sale team were not polite and quite patronising at times. I don’t recommend this branch at all. Our special thanks to Drew. He was amazing.