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We accepted a guest who subsequently sought to have terms amended
We accepted a guest who subsequently accepted the booking on their side. After confirming same day we would revert in 2 days to confirm arrival time on the agreed start date booked we received a number of messages from tenant ranging from viewing room prior to moving in, seeking an earlier start date then what was agreed , seeking to extend term booked and seeking to pay rent monthly - all before the guest started their tenancy. Feel the terms and conditions are clearly outlined for both sides when booking and this resulted in having to cancel the booking which meant room remained idle for number of additional days.