Princess Cruises
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We have cruised with Princess for many…
We have cruised with Princess for many years starting in 2010. We are Elite members and have always sang the praises of these ships for their service, quality and attention to detail. After 3 years of being unable to cruise we decided to ease ourselves back into it with a British Isles cruise which we are currently on. We were prepared for the fact that cruising, being labelled as the villain of Covid, would take some time to recover but our experience he’s been much more disappointing than expected so far. The food is less than impressive, the dining arrangements are chaotic and the service is almost non existent. I don’t blame the hard working staff at all but the way things are being “organised” is putting the staff under unnecessary pressure. The main example being the fixed dining which doesn’t seem to exist any more but is an expectation of cruisers. The service in terms of getting drinks is almost non-existent too. I am unsure if that’s us due to staff shortages or the company deliberately reducing staffing levels to recoup some of the lost profits due to Covid??? Regardless of the reason we are seriously debating if cruising is still for us and whether Princess is our preferred cruise company. Such a shame