MA
Mazuma Mobile
View company profile →
Refused to send packaging pack
Tried to sell my phone and wasn't given the option for them to send a free packaging pack. So contacted support and was told that it is a trial but they are still advertising the offer of the Packaging Pack with no message stating the service has been removed. They refused to send me a packaging pack and cancelled my order without my consent. I resent your comment about my attitude to your customer agent, I was expressing my consumer rights as you are false advertising the services you offer.