Five Star Properties and Bliss Beach Rentals
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The property is very nice and the…
The property is very nice and the finishes and furnishings are top of the line. The location can't be beat and we enjoyed this area of Crystal Beach very much. There were several issues, however, that made the stay less than satisfactory. First, the parking situation is a NIGHTMARE. There are two spots allotted per rental. However, in a house this size it is unreasonable to expect only two cars are coming to stay. Most of the rentals had 4 or 5 cars there, leaving no place for people to park who are staying in other units and no consequences for the people who do bring 4 or 5 cars. The spaces are even numbered, but it doesn't matter. People ignore the numbers and park in your space. Several times we came back from the grocery or from dinner and there were cars in our numbered spaces. So we had to track down the owners and get the cars moved or call a tow truck in order to get the car towed ourselves. Five star did nothing to help the situation. About mid way through the stay we were given 2 parking passes and told cars without passes were going to be towed. They never were and people without passes were still parked there! The owners should make an arrangement with the hotel/lofts across the street for overflow parking. And the dumpster is taking up a parking space as well. The parking is the biggest reason for the two star review (coupled with the light issue I will address in a moment). You couldn't leave the property without fear of having your space taken upon your return. EVEN WITH NUMBERED SPACES corresponding to the unit. The second huge issue is that the fans and light in the fan in the master bedrooms on the second and third floors are operated by remote. In the middle of the night the light would just turn on by itself. On our first night it turned on every 30 minutes for 4.5 hours. From midnight until 4:30 I was woken up and had to turn the light off. Also, the fan would just randomly turn off, which was also not conducive to good sleep as that side of the house is VERY hot and the fan is necessary for any sort of cool air to circulate. So we were also woken up to turn the fan back on as the room got very hot without the fan. For the rest of the stay it happened less- which is baffling- but it still happened 1 or 2 times a night. In the master on the second floor the hot water didn't work unless you first turned on the hot water in the bathtub. The first night I could not get hot water in the shower or the sink, but the hot water in the tub worked. So from then on I would turn on the hot water in the tub and then the shower or sink would get hot, but if you didn't turn the tub on first you would have no hot water. Odd and inconvenient. The kitchen wasn't very well equipped with utensils-no spatula, no corkscrew, no bottle opener, only two large flimsy spoons for cooking- would have liked more of that type of thing. But that was a minor inconvenience. The unit wasn't all that clean upon arrival- there were a few dead bugs and the floors and baseboards were dusty, which makes me think it hadn't been cleaned prior to our arrival. Told Five star about ALL the issues on our second day and were told a work order would be made. Nobody ever came and we never heard from them about it again. Nice unit but several problems that need to be worked out. Don't think I would rent here again if the parking situation isn't resolved with an overflow option.