Brett/Robinson Vacation Rentals
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Nice Condos, Low Budget Features
I’ll start with the positives: location is great, amenities are good, huge balcony in unit, open layout is great. This was our second stay at one of the Phoenix West condos (we stayed at II last year) and were very pleased - plus the kids love the water slide and lazy river at both of the PWs. Unfortunately- our unit was very disappointing. The most disappointing aspect was the mattresses in the unit. They were awful. Absolutely no way of getting a good nights sleep on any of the four beds. You could literally feel the springs in the master bed and underneath was a rollaway metal frame. The bed setup was very low budget. My family left longing for our own beds and a good nights sleep- not rejuvenate the way you would hope after a few days of vacation. Decent bed accommodations is something Marriotts and Westin’s do much better. Additionally, the dishwasher was a terrible, low budget, example of a dishwasher that did a poor job washing dishes. I have family members who own condos on the beach and I know how frustrating it can be dealing with renters who tear up things and do not respect the property they are staying at. I get that. But it’s no excuse to not use better beds and mattresses in one of the nicest condos in Orange Beach. We won’t be back to PW I (Unit 1201).