Premier Stores
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Ripping off children
my 15yo daughter had a very bad experience today at a premier store in aberdeen, union street. She had paid for goods in which the cashier said the payment hadn't gone through therefor made her try again. He said it declined and kept the goods. My daughter checked her bank and it had actually went through. She showed him in her phone yet He refused to give her the items and told her to leave the store. She was in absolute hysterics and terrified. When she called me he was shouting and I could also hear other customers telling him to give her the items or her money back. He was still aggressively shouting. The police were alerted as this is disgusting behaviour. The police asked the staff to show proof that it hadn't gone through as it says it had on my daughters phone... they said there wasn't proof that it hadn't went through and they will have to look into further. The police didn't know what to do and my daughter went on her way in shock... I AM ABSOLUTELY FURIOUS WITH THIS SITUATION AND I WANT MY DAUGHTER APOLOGISED TO AND COMPENSATED FOR THIS COMPLETELY RIDICULOUS SCENARIO.