LI
LifeStance Health
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Billing department is terrible
Billing department is terrible! You can never get in touch with anyone. I've spent HOURS on hold without getting through. They don't respond to emails either. And what billing department closes at 3:00 pm every day? Lifestance claims they have not received payment from my insurance company for visits dating as far back as Jan 2023 when in fact my insurance company has sent them twice! It's ridiculous and UNACCEPTABLE!!!