Chipex
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Hazardous Hazardous Material form not filled out for car touch up paint
I ordered car touch up paint for my grandson. It arrived in the US Customs in the later part of December. US Customs kept sending me notifications that I had to fill out a hazardous materials form in order to release from customs. I indicated this was the responsibility of shipper not the customer…they said they would contact the shipper,and a week later it was sent back to the seller, Chipex. I can only surmise that this should have been done prior to shipping. I am trying to get a credit on my credit card..so far no response. On 01/13/2025 the credit to my credit card was processed. Very pleased with the timely response. Thank you Chipex.