AM
Amtico
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No accountability for merchandising mistake
I went to look at Amtico products in a local shop. Chose a particular sample and was given a price based on this. However it turned out that Amtico had put the wrong range stickers (Spacia) on their entire sample display (Signature)! The actual cost was £24 more per m2. The shop assistant contacted the Amtico rep, but they won’t do anything to honour their merchandising mistake - which constitutes false advertising under trading standards. Big companies giving zero customer service or accountability. The local flooring shop have offered a discount to us on a cheaper range due to the misinformation, at a cost to their profit margins. Very disappointed in Amtico.